FAQ
Common questions
Straight answers about game server hosting, VPS, dedicated servers, Managed Ops, and support.
- What games does Nexelya support?
- Any Linux-compatible game server you install—Minecraft (vanilla and modded), Valheim, Palworld, Terraria, Project Zomboid, and more. We provide infrastructure; you deploy your stack.
- Do you offer one-click game panels like Pterodactyl?
- Nexelya is operator-grade infrastructure with KVM, power controls, and ISO reimage. You install your preferred game server stack. Managed Ops can assist with setup if you add that bundle.
- VPS or dedicated for modded Minecraft?
- Light modpacks (under ~150 mods, under 30 players): 16GB VPS. Heavy modpacks or 50+ players: 32GB+ VPS or dedicated bare metal for consistent TPS.
- What is Managed Ops?
- Productized add-ons—not generic MSP: daily backups, modpack update windows, monitoring alerts, DNS/SSL for companion sites, and launch-night standby.
- How do I get help?
- Start with our guides and FAQ. Use the contact form or email hello@nexelya.com. Critical incidents get after-hours escalation per our SLA.
- Where are your servers located?
- US datacenters with low-latency connectivity for North American players. See our infrastructure page for stack details.
Still stuck? Browse guides or contact us.